At The Memento Book Co., your privacy matters to us. We’re committed to keeping your personal information safe, secure, and used only in ways you’d expect.
Information We Collect
When you place an order or get in touch with us, we may collect the following information:
- Your name and contact details (such as email address, delivery address, and phone number)
- Personalisation details for your book (e.g. names or messages you provide)
- Payment information (processed securely through our payment provider – we never store your full card details)
- Any correspondence you send us (e.g. via email or our contact form)
How We Use Your Information
We use your information to:
- Create and deliver your personalised book
- Contact you about your order or any issues
- Improve our products and service
- (If you’ve chosen to receive updates) send you occasional news or offers — you can opt out anytime
We never sell, trade, or rent your information to others.
Sharing Your Information
We only share your data with trusted third parties who help us run our business — for example, our payment processor, printing and delivery partners. They only have access to what’s necessary to complete your order and are required to keep your data secure.
How We Store Your Information
Your information is stored securely and only for as long as necessary to fulfil your order or meet legal and accounting obligations. Once it’s no longer needed, it’s safely deleted.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or deletion of your data
- Withdraw consent for marketing communications
If you’d like to exercise any of these rights, please email us at themementobookco@gmail.com.
Cookies
Our website may use cookies to help improve your browsing experience. These small files let us see how people use our site and remember preferences, but they don’t give us access to your personal information. You can adjust your browser settings to refuse cookies if you prefer.
Contact Us
If you have any questions about how we handle your data, please contact us at:
📧 themementobookco@gmail.com